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Posts tagged "consumer behavior"

What Do Your Customers Actually Know?

Posted on August 4, 2011 by Harry Sr. in Uncategorized 1 Comment

  Until the morning of July 5, 2011, I had considered myself a good and independent thinker. I tested well in school and earned honors from a challenging college. In the years after I became so captivated by the subject of thinking that during the months while I was writing my most recent book, Unthinking, [...]

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View Post Amazon Kindle, Author, Barnes & Noble, client satisfaction, consumer behavior, Consumer Psychology, customer satisfaction, Fluid Dynamics, Laird Hamilton, New York Times, New York Times Book Review, Shopping, The Wave

The Startling Tale of The Six-Inch Nail

Posted on May 30, 2011 by Harry Sr. in Uncategorized No Comments

This really happened. Just after New Years Day last year, a 29 year-old British man leaped before he looked. Had he looked at the ground six feet below where he was perched on a building foundation, he would have spotted a six-inch construction nail, its point facing him. But he jumped, and landed with such [...]

View Post Apple logo, Apple logo exposure, Buyer Behavior, consumer behavior, Consumer Psychology, Death of Michael Jackson, Expectancy Theory, Fentanyl, IBM, New Years Day, Nocebo, Nocebo Effect, Persuasion, Placebo Effect, Predictably Irrational, Science Daily, Selling the Invisible: A Field Guide to Modern Marketing, Tom Clancy, Unthinking, Victoria Secret

Clients, Customers, And The Art of Feelking

Posted on May 13, 2011 by Harry Sr. in Uncategorized No Comments

  Dr. Harry Beckwith, Jr. feared the health dangers of microwave ovens and most drugs other than aspirin, and disapproved of all cold cereals. “The same nutritional value as a Sears’ catalog” he once huffed. This same man, however, smoked a pack of Winston cigarettes every day and followed a diet heavy in butter, eggs, [...]

View Post consumer behavior, decision-making, irrationality, motivation, Nike, Unthinking, Why We Buy

The Strange Influence of Your Last Name

Posted on March 14, 2011 by Harry Sr. in Uncategorized No Comments

(Author’s note:  One week after this post first appeared, Nate Montana, son of the famous former pro quarterback Joe Montana, announced that he was transferring from Notre Dame to the University of Montana.) Want to read something funny?   Check your local phone book. Several studies have confirmed that we are unusually inclined to choose a [...]

View Post consumer behavior, decision-making, implied egosim, irrationality, Marketing psychology, Name Letter Effect, Nate Montana, Stanford University

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